Jump to content
  • 0

Prorealtime do not want to launch


fcbotha66

Question

Hi can you assist me

I have been using PRT through IG for a couple of years now
yesterday when i tried to launch prorealtime it just doesn't want to launch
 
I have attached screenshots to show you what is happening:
 
- Launch screen error (see image)
  when i open PRT from my IG like i have been doing for years the launch screen is all
  scrambled and i can't press the launch button1074489237_Launchscreenerror.thumb.jpg.6df6c27a10f949c7290fc16eab90ab2a.jpg
 
- app cant run on pc (see image)
  I then uninstalled PRT and tried to download and install it again but it just says
  'this app cant run on your pc, to find a version for your pc check with the software
   publisher" 
526252517_appcantrunonpc.thumb.jpg.7f2faf66f6f00c04d334336734c64dce.jpg
 
- LTE speed test (see image)
  this is to show that my internet is working fine
1779423926_LTEspeedtest.thumb.jpg.5e127483532837916b7961b0fe39488b.jpg
 
The laptop i have been using and it worked on before, specifications
- Core I7, 16GB ram, 512SSD, Nvidia GTX 1050, Windows 10 Pro 64-bit
 
Can you please assist me with this problem
 
Thanks and regards
Link to comment

5 answers to this question

Recommended Posts

  • 0

Hi DSchenk and dmedin

thanks for your suggestion, much appreciated

I rebooted my laptop and router about 10 times 😂 and updated the java but had no success.

I eventually uninstalled my anti-virus and now it seems to work again.👍

I will see tomorrow if it launches again.

Thanks for your help

  • Like 1
Link to comment
  • 0
1 hour ago, fcbotha66 said:

I eventually uninstalled my anti-virus and now it seems to work again.👍

I was going to suggest that next!

Windows 10 comes with a decent in built antivirus - Windows Defender - I think it's better than AVG and doesn't cause so many problems.

  • Like 1
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Posts

    • Sainsburys full year earnings and Unilever’s first quarter trading update both say the same thing, UK consumers are in for higher prices. The war in Ukraine, supply chain issues and the effects of ongoing Covid all to blame.      
    • US Dollar (DXY) Daily Price and Analysis US Q1 GDP may stall the greenback’s advance. A 20-year high nears for the US dollar. The multi-month US dollar rally continues with the greenback printing a fresh high today ahead of the first look at US Q1 GDP at 12.30 GMT. The US dollar basket (DXY) has been boosted by renewed weakness in the Euro and the Japanese Yen, as investors move from lower-yielding to higher-yielding currencies, while safe-haven flows continue to benefit the greenback. The US growth release later in the session is expected to show a sharp slowdown from the robust Q4 figure of 6.9%. The markets are currently pricing in growth of just 1% for the first three months of this year, with the slowdown mainly due to a reduction in inventory accrual over the quarter. This release is unlikely to move the greenback, unless there is a large miss or beat, as the Fed believe that 2022 US growth will be robust enough to let them tighten monetary policy sharply without damaging the economy. The latest US Core PCE data – the Fed’s preferred inflation reading – is released on Friday and this may have more effect on the US dollar than today’s GDP data. For all market moving economic data and events, see the DailyFX Calendar. The ongoing US dollar rally has been aided by weakness across a range of G7 currencies including the Euro, the Japanese Yen, and the British Pound. The Euro continues to battle with lowly growth expectations, exacerbated by energy concerns, the British Pound is mired by weak economic data, while the Japanese Yen is in freefall as the BoJ continues with its ultra-loose monetary policy.   The US dollar continues to press higher and looks set to break above 103.96, the March 2020 high. Above here the US dollar would be back at levels last seen nearly two decades ago. The March resistance will likely hold in the short-term, especially with month-end portfolio rebalancing at the end of the week, but US dollar strength is set to continue in the months ahead. USDOLLAR (DXY) WEEKLY PRICE CHART – APRIL 28, 2022 {{THE_FUNDAMENTALS_OF_BREAKOUT_TRADING}} What is your view on the US Dollar – bullish or bearish?   Apr 28, 2022 | DailyFX Nick Cawley, Strategist
    • While Tesla has nothing directly to do with Elon Musk buying Twitter - TSLA stock closed down 12% on news that Musk may have to sell stock and use other holdings to stand against the loan to finalise the purchase of the social media giant.        
×
×
  • Create New...