Jump to content

Margin tightening


karim

Recommended Posts

Can we have a drop in the margin rates please?  Other spread betting firms are back to normal and IG are still on 3% on the FTSE.

Surely you can trade out the same as other smaller spread betters?

At least go back to 2%...

Link to comment

Hi 

 

Welcome to IG Community!

 

You should be receiving an email shortly (if you haven't already) to let you know that we've reduced margin rates on markets such as the FTSE, GBP and EUR crosses and more. 

 

Check your email for the full details and let us know if you have any questions.

 

Tim

Link to comment
  • 1 month later...

Must be a error. I have 150% margins on some positions. And I am getting nasty emails from IG that they are going to close all my positions. Mods tell us what is going on, There is no information on your website of margin increases and existing information still has old margins.

Link to comment

Same here, margins on all my small caps doubled. All small caps with starting margin requirements of 50%. No warning. However they had a system update announcement last night on their webpage. Guess that's where it went wrong. Been on the phone waiting for over 30 mins...

Link to comment

As soon as anybody knows anything ......please post it ......This is spoiling my day.....noticed the 50 percent thing.....If this is true though the company will go out of business.......SURELY AN ERROR......But still getting worried here.......

Link to comment

Satrix40 margin gone from 5% to 50%. Ive been emailing since 0700 and trying to call from 1000. Can someone from IG please let us all know whats happening. Getting emails to fund my account but no way I can get that amount in over the weekend!!!!! Seems that im not the only one in this position. Happy Saturday :-(  

Link to comment

Hmm..this might be a good prompt to start spreading capital over a number of firms to manage risk (if what you say is true about IGs financial position),

 

Been with IG a long time and this is very poor show from the Company in terms of customer service when there is:

a) no information to Clients,

b) margin call emails throughout the night and morning

c) finally, you cant get through to "Client Services" on the phone.

 

I am not impressed at all.....

Link to comment

I just got through on the phone. They said that it was IG's error and to ignore it - they are working to fix the mistake and hopefully by the end of the day things will be back to normal. Also that they were going to send an email explaining and apologisin.

Would be great if they could have posted this instead of me... ! It kind of has undermined my confidence in the platform. Would the system actually have closed out some people's positions based on this error??

Link to comment

Hi all, 

 

Please accept our apologies for the emails you may have received today regarding margin rates. A software update over the weekend has caused incorrect margins on a number of instruments. We should have this resolved shortly.

 

No positions will be affected by this. 

 

Thanks, 

Dan

Link to comment

Hi both, 

 

I do understand your concerns, and apologies for the delay in providing information on issue. We'll be conducting a full review to improve our practices moving forwards. 

 

As soon as I have any updates I will post here again. 

 

Dan

Link to comment

Dan

Thanks for the update and confirmation, but I like many others have been somewhat stressed by this since the first margin call email at 00.35 this morning!!

I fail to understand why an URGENT holding email could not have been issued to alert all Clients (who are not on the forum)

I sat and pondered this, before seeing your comment above and came to the conclusion that either 1. IG have very poor IT systems, or worse 2. That this was a 'grab for cash' 

Please can you assure all of us that this will not happen again in the future.

Thanks Grizzle

Link to comment

It’s good that Dan is now finally communicating but I agree with Grizzle1 and pulledpork that IT issues occur (I personally experience this in my business) but the complacent and leisurely approach to communicating and resolving the issue has left me and others a bit undervalued as clients of IG.

 

I think IG need to understand that there are REAL people behind each IG account who do not need this sort of stressful start to a weekend!

 

I will definitely be making a formal complaint about this with my Account Manager who I already emailed last night but got an Out of Office...typical.

Link to comment

Hi all, 

 

This issue should now be resolved.  We'll take on board all the points you have raised and are really sorry for the inconvenience this has caused. 

 

Do let us know if you continue to encounter and further problems. 

 

Dan

Link to comment

Archived

This topic is now archived and is closed to further replies.

  • Posts

    • Sainsburys full year earnings and Unilever’s first quarter trading update both say the same thing, UK consumers are in for higher prices. The war in Ukraine, supply chain issues and the effects of ongoing Covid all to blame.      
    • US Dollar (DXY) Daily Price and Analysis US Q1 GDP may stall the greenback’s advance. A 20-year high nears for the US dollar. The multi-month US dollar rally continues with the greenback printing a fresh high today ahead of the first look at US Q1 GDP at 12.30 GMT. The US dollar basket (DXY) has been boosted by renewed weakness in the Euro and the Japanese Yen, as investors move from lower-yielding to higher-yielding currencies, while safe-haven flows continue to benefit the greenback. The US growth release later in the session is expected to show a sharp slowdown from the robust Q4 figure of 6.9%. The markets are currently pricing in growth of just 1% for the first three months of this year, with the slowdown mainly due to a reduction in inventory accrual over the quarter. This release is unlikely to move the greenback, unless there is a large miss or beat, as the Fed believe that 2022 US growth will be robust enough to let them tighten monetary policy sharply without damaging the economy. The latest US Core PCE data – the Fed’s preferred inflation reading – is released on Friday and this may have more effect on the US dollar than today’s GDP data. For all market moving economic data and events, see the DailyFX Calendar. The ongoing US dollar rally has been aided by weakness across a range of G7 currencies including the Euro, the Japanese Yen, and the British Pound. The Euro continues to battle with lowly growth expectations, exacerbated by energy concerns, the British Pound is mired by weak economic data, while the Japanese Yen is in freefall as the BoJ continues with its ultra-loose monetary policy.   The US dollar continues to press higher and looks set to break above 103.96, the March 2020 high. Above here the US dollar would be back at levels last seen nearly two decades ago. The March resistance will likely hold in the short-term, especially with month-end portfolio rebalancing at the end of the week, but US dollar strength is set to continue in the months ahead. USDOLLAR (DXY) WEEKLY PRICE CHART – APRIL 28, 2022 {{THE_FUNDAMENTALS_OF_BREAKOUT_TRADING}} What is your view on the US Dollar – bullish or bearish?   Apr 28, 2022 | DailyFX Nick Cawley, Strategist
    • While Tesla has nothing directly to do with Elon Musk buying Twitter - TSLA stock closed down 12% on news that Musk may have to sell stock and use other holdings to stand against the loan to finalise the purchase of the social media giant.        
×
×
  • Create New...