Hedging a postiion

[wolfy5000]

I'm getting this message when i try and hedge on a share position  by opening a long and a short on the same market i had already opned the long with the hope to open a short to limit my risk by i get the below message 

 

Can anyone help?

 

The requested order would result in opposing controlled risk positions, on the same market, within your account. Opposing controlled risk positions on the same market are not allowed

[JamesIG]

Hi - this means that you can't open a long and short position with a Guaranteed Stop at the same time. The reason for this is that you can't replicate a GStop in the underling market, and therefore we cannot offer them to clients to go both long and short at the same time.

[wolfy5000]

Is there any where to tun off guaranteed stop in one direction ?

[JamesIG]

Some accounts will have to have these settings applied based on their personal circumstance and the answer given on opening the account. Sometimes these can change (for example if there is a requirement to place a certain number of trades which shows an understanding of how the leveraged trading functionality works), and if this is possible you can see that here. If it isn't viable then unfortunately you wouldn't be able to have positions without Guaranteed Stops. 

 

(Desktop computer or laptop only) > My IG > Settings > Client and account status. 

 

[wolfy5000]

I can see i dont have the option 

 

Going forward is there anyway or process to change your account to standard. For example targets to hit ect or phoning up and going though it with the account manger ect?

[JamesIG]

---

wrote:

I can see i dont have the option 

 

Going forward is there anyway or process to change your account to standard. For example targets to hit ect or phoning up and going though it with the account manger ect?

---

hey - unfortunately this would be dependent on personal and private circumstance (such as trade understanding, and financial security / earnings / savings). We wouldn't be able to discuss the specifics on a public forum, but please give us a call on the below details and you can go through these requirements with someone one on one.

 

Freephone: 0800 409 6789  

Ireland: 1800 995 364  

International: +44 207 896 0079  

Email:  helpdesk.uk@ig.com  

[novice0001]

Hi

The only way around this would be to open a second account alongside your existing account and transfer some money into it, then when you open say a long position you can click on second account and open a short position. It works fine as you can move seamlessly between both accounts.