Jump to content
  • 0

Streaming API stopped working this weekend


DavR0s

Question

Hi,

Just wanted to reach out to others that use the IG API as my ability to login to the Live platform started to error this weekend.

I have contacted tech support and it's still a live discussion but the answer I have rec'd today is that the problem is with Lightstreamer and the suggestion is I comment out all aspects of this so I can use other aspects of the API as an interim solution.  I have gone back and suggested this is not credible and to have a API not able to stream live prices is of no use.

I have spent 18months working to this API and I suspect others have spent a lot more.

Whilst typing this I received another update that the API team will look at a solution so maybe it will get resolved.

Anyone else using the API and similarly impacted by this?

Thanks David

 

 

Link to comment

14 answers to this question

Recommended Posts

  • 0

Yes same here.  I had the same problem with accessing the Demo API about two weeks ago that then appeared on Live this weekend.  IG have now resolved the Demo streaming access so naturally assumed the Live would follow shortly - maybe it will.  Was just aghast that the suggestion is i comment out all streaming code as a short term solution.  An API without a live streaming price is not a functioning API as far as I am concerned.  So i have had to stop trading for the moment which is a right royal pain!

If its important to you and you havent already raised it with IG then please do as the more users do this the better chance it will get the focus it needs.  btw the first contact I had with IG on Monday was that it was all functioning correctly so be prepared for that reply!

Link to comment
  • 0

I am implementing an own version of this api in C# and tried to use the latest version of lightstreamer (5.1 and above). They changed something that wont work anymore in combination with IG. I had to use version 5.0.5 or earlier.

https://github.com/Lightstreamer/Lightstreamer-lib-client-dotnet

I only tested it with my demo account today and it works fine. When they upgrade to the latest lightstream server than this could be a problem. I will try it later for my live account.

Link to comment
  • 0

Must be thousands of accounts getting their trading suspended. And it took three days for the subject to appear here – I would have expected a storm of complaints. What am I not getting?

Link to comment
  • 0

It took me 3days to determine it was a system wide issue which became clear about 6am when I had an update from IG.  I was originally told there was no general issue so assumed it was something specific to my account.  If people use the API id encourage people to help raise the profile.  I think they are on the case but I have no idea in the grand scheme where it is on the priority list.

 

Link to comment
  • 0

I see the Demo API is once again not connecting - same message as Live.  It was fixed last Tuesday was running up until last night.

I have chased IG on the solution to live but have no idea where this is in their schedule.

So in the meantime what else is there out there that can provide inexpensive real time price streaming for indices?

I could probably use DDE off Sharescope but that would require me to update my delayed version to the full version.  Most other stuff ive seen is delayed so not much use.

Thanks

Link to comment
  • 0

Just seen that I can access the Live streaming prices again (hooray! and many thanks to whoever has been at IG fixing this over the weekend).  Demo is still not connecting, but I can live with that short term.

Dont know if IG technical support frequent these pages but would be useful to know if this is fully fixed now so we can reliably trade as of tomorrow.

Link to comment
  • 0

Friday, DEMO was working, LIVE was not working
Today DEMO is not working, LIVE is working
while with the companion lightstream DEMO and LIVE always worked

But I'm afraid that in 2 days it will be reversed again like 2 weeks ago

Link to comment
  • 0

Great news! In case this is a frequent happening I might be looking for a more reliable platform, anyone know of any alternative platforms with live prices and trading features through Excel API?  

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Posts

    • Sainsburys full year earnings and Unilever’s first quarter trading update both say the same thing, UK consumers are in for higher prices. The war in Ukraine, supply chain issues and the effects of ongoing Covid all to blame.      
    • US Dollar (DXY) Daily Price and Analysis US Q1 GDP may stall the greenback’s advance. A 20-year high nears for the US dollar. The multi-month US dollar rally continues with the greenback printing a fresh high today ahead of the first look at US Q1 GDP at 12.30 GMT. The US dollar basket (DXY) has been boosted by renewed weakness in the Euro and the Japanese Yen, as investors move from lower-yielding to higher-yielding currencies, while safe-haven flows continue to benefit the greenback. The US growth release later in the session is expected to show a sharp slowdown from the robust Q4 figure of 6.9%. The markets are currently pricing in growth of just 1% for the first three months of this year, with the slowdown mainly due to a reduction in inventory accrual over the quarter. This release is unlikely to move the greenback, unless there is a large miss or beat, as the Fed believe that 2022 US growth will be robust enough to let them tighten monetary policy sharply without damaging the economy. The latest US Core PCE data – the Fed’s preferred inflation reading – is released on Friday and this may have more effect on the US dollar than today’s GDP data. For all market moving economic data and events, see the DailyFX Calendar. The ongoing US dollar rally has been aided by weakness across a range of G7 currencies including the Euro, the Japanese Yen, and the British Pound. The Euro continues to battle with lowly growth expectations, exacerbated by energy concerns, the British Pound is mired by weak economic data, while the Japanese Yen is in freefall as the BoJ continues with its ultra-loose monetary policy.   The US dollar continues to press higher and looks set to break above 103.96, the March 2020 high. Above here the US dollar would be back at levels last seen nearly two decades ago. The March resistance will likely hold in the short-term, especially with month-end portfolio rebalancing at the end of the week, but US dollar strength is set to continue in the months ahead. USDOLLAR (DXY) WEEKLY PRICE CHART – APRIL 28, 2022 {{THE_FUNDAMENTALS_OF_BREAKOUT_TRADING}} What is your view on the US Dollar – bullish or bearish?   Apr 28, 2022 | DailyFX Nick Cawley, Strategist
    • While Tesla has nothing directly to do with Elon Musk buying Twitter - TSLA stock closed down 12% on news that Musk may have to sell stock and use other holdings to stand against the loan to finalise the purchase of the social media giant.        
×
×
  • Create New...