Jump to content

I can't be the only one again having problems with this platform?


nit2wynit

Recommended Posts

Nothing is loading.  Not even IG itself.  Everything else is fine.  If they DO load, they've defaulted AGAIN, but charts won't load.

WTF is going on now?

Don't tell me....It's my end!!  

Have I called?  ****....Why would I do that?  to be ignored.   To tell me to check my internet?  


Why the hell am I still here???????

Link to comment
1 minute ago, dmedin said:

From my memory of the last year, this has happened each time the U.S. indices made a big downward movement at the open.  Coincidence :P 

Several countries already officially in Recession.  this could be the big one.  Get your bags ready............If you can access the **** charts that is!

  • Great! 1
Link to comment

I've had the same issues yesterday the charts would not load on my recent trade list or my live trade on Wall Street i was in I was trading blind im not happy platform seems flaky or something else IG might be doing on purpose  makes me think that!!! but also what I have been having issues with is when I put a trade on it dont show up in my trades column but if you look at my funds it states I'm in a trade ive closed the app logged back dont make a difference then it appears 2-3mins later. Ive also noticed that the pairs that I trade regularly on charts seem alot longer to open than me opening a pair that I don't trade on do anyone have these issues also??

Link to comment

Hi if any one working with computors are using them for other actions as well as IG trading i would recommend that you use a computor for that alone, if you consider the info that comes throught IG is massive you have the  power to trade the worlds countrys.I made this error as problems with the platform was due to the settings on the computor needed to be reset due to buildup of junk cookes upseting the platform such as not able to place stops or limits, if you work with google crome go to the site and select settings and re set or phone IG tec and ask for help. If you do use your laptop/ etc for everything else i think you are at risk in times of high activity on the platform. 

 

  • Like 1
Link to comment
5 minutes ago, TGSDMR said:

Hi if any one working with computors are using them for other actions as well as IG trading i would recommend that you use a computor for that alone, if you consider the info that comes throught IG is massive you have the  power to trade the worlds countrys.I made this error as problems with the platform was due to the settings on the computor needed to be reset due to buildup of junk cookes upseting the platform such as not able to place stops or limits, if you work with google crome go to the site and select settings and re set or phone IG tec and ask for help. If you do use your laptop/ etc for everything else i think you are at risk in times of high activity on the platform. 

 

or on a mobile phone with next to no signal.

  • Great! 1
Link to comment

The platform went off specifically between 14:30 and 15:00, a perfect time to stop people from taking new short positions while the U.S. indices tanked.  Exactly the same as happened in March, but in March the platform was worse because the downward move was bigger :)

Edited by dmedin
Link to comment

Yes felt the same way about IG when first trading always distrusting, always at a loss more than gain and i do beleave there is scull gugary in the world of trading but it comes through the markets not IG there is no point for IG to do anything for you to fail they want you to be successfull and make money and keep you as a client long term, the hard lesson we all have to learn is a time to trade and a time to stand aside. so i had to asks myself the question is it all there doing or do I share some responsibility why  I loose more than gain I had a reailty check up from the neck up and started to embrace what i had before me warts & all. However I do believe that you have had a WALL ST. mugging

Respectfully yours

  • Like 1
Link to comment

This isn't a threat, it's simply a mission statement.  I'm looking for a new broker and platform.  This is a joke!  I've lost almost a 1/4 of my capital to platform issues over the last 18 months.  I've another thread open asking why I can't remove my Limit from my open position.

Link to comment
On 09/09/2020 at 11:57, TGSDMR said:

Hi if any one working with computors are using them for other actions as well as IG trading i would recommend that you use a computor for that alone, if you consider the info that comes throught IG is massive you have the  power to trade the worlds countrys.I made this error as problems with the platform was due to the settings on the computor needed to be reset due to buildup of junk cookes upseting the platform such as not able to place stops or limits, if you work with google crome go to the site and select settings and re set or phone IG tec and ask for help. If you do use your laptop/ etc for everything else i think you are at risk in times of high activity on the platform. 

 

I dare disagree, I have 1TB hard disk and 16 GB RAM SSD on laptop and only IG is running but still charts are not loading ...it's a problem on the platform for handling the volatility and volume ....

Edited by RANZ
  • Like 1
Link to comment

yes happened again to me also today, obviously platform still has issues.

Samsung note 10 using own data has the issue...

Samsung tablet on fibre has the issue also laptop 

so this tells me its not our hardware or internet as i have proved this above

might but common but this platform should be 100% as its our money that's at stake..

  • Like 1
  • Thought provoking 1
Link to comment

what ever you do don't use microsoft edge with this platform, charts won't load! google chrome best, Just pointing out to new traders.I Think under the circumstances with the problems you have i would video all your trading actions as evidence before this blows up your account. you may need it  if the situation gets out of hand. 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Posts

    • Sainsburys full year earnings and Unilever’s first quarter trading update both say the same thing, UK consumers are in for higher prices. The war in Ukraine, supply chain issues and the effects of ongoing Covid all to blame.      
    • US Dollar (DXY) Daily Price and Analysis US Q1 GDP may stall the greenback’s advance. A 20-year high nears for the US dollar. The multi-month US dollar rally continues with the greenback printing a fresh high today ahead of the first look at US Q1 GDP at 12.30 GMT. The US dollar basket (DXY) has been boosted by renewed weakness in the Euro and the Japanese Yen, as investors move from lower-yielding to higher-yielding currencies, while safe-haven flows continue to benefit the greenback. The US growth release later in the session is expected to show a sharp slowdown from the robust Q4 figure of 6.9%. The markets are currently pricing in growth of just 1% for the first three months of this year, with the slowdown mainly due to a reduction in inventory accrual over the quarter. This release is unlikely to move the greenback, unless there is a large miss or beat, as the Fed believe that 2022 US growth will be robust enough to let them tighten monetary policy sharply without damaging the economy. The latest US Core PCE data – the Fed’s preferred inflation reading – is released on Friday and this may have more effect on the US dollar than today’s GDP data. For all market moving economic data and events, see the DailyFX Calendar. The ongoing US dollar rally has been aided by weakness across a range of G7 currencies including the Euro, the Japanese Yen, and the British Pound. The Euro continues to battle with lowly growth expectations, exacerbated by energy concerns, the British Pound is mired by weak economic data, while the Japanese Yen is in freefall as the BoJ continues with its ultra-loose monetary policy.   The US dollar continues to press higher and looks set to break above 103.96, the March 2020 high. Above here the US dollar would be back at levels last seen nearly two decades ago. The March resistance will likely hold in the short-term, especially with month-end portfolio rebalancing at the end of the week, but US dollar strength is set to continue in the months ahead. USDOLLAR (DXY) WEEKLY PRICE CHART – APRIL 28, 2022 {{THE_FUNDAMENTALS_OF_BREAKOUT_TRADING}} What is your view on the US Dollar – bullish or bearish?   Apr 28, 2022 | DailyFX Nick Cawley, Strategist
    • While Tesla has nothing directly to do with Elon Musk buying Twitter - TSLA stock closed down 12% on news that Musk may have to sell stock and use other holdings to stand against the loan to finalise the purchase of the social media giant.        
×
×
  • Create New...