Jump to content
  • 0

Freezing screens and automated logoffs




Is it just me but my charts keep freezing up on my PC. The price action just stops working - completely dead in the water.

Please can this be rectified and please can you confirm directly to me when this has been done.

Another favourite little bug bear is when you are watching the charts and the system just logs you out automatically. This is grates on me.

Please fix this.

FYI I'm using Windows 10 (patched obviously) on a modern machine and Chrome browser, although the same problem does happen on my Linux PC using Chrome.

Link to comment

4 answers to this question

Recommended Posts

  • 0
Guest User

Had same problem, turns out it was a chrome add on of some sort. Unfortunately couldn't tell you which add on, had a bunch that I disabled and eventually worked. 


Also when I contacted IG they said they never forceably log someone off the platform, like no timeout etc 

Link to comment
  • 0

No it's not just you, the web platform is sh!te but IG just posted increased earnings so if they can keep the shareholders and premium clients happy they don't give a sh!t about retail pondlife skum like you and me.

Edited by dmedin
Link to comment
  • 0

no i have the same issues on both web (chrome) as well as android app. the chart does not update but you can see the ticker being updated. 


the chart not being updated really presents false information

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Posts

    • Sainsburys full year earnings and Unilever’s first quarter trading update both say the same thing, UK consumers are in for higher prices. The war in Ukraine, supply chain issues and the effects of ongoing Covid all to blame.      
    • US Dollar (DXY) Daily Price and Analysis US Q1 GDP may stall the greenback’s advance. A 20-year high nears for the US dollar. The multi-month US dollar rally continues with the greenback printing a fresh high today ahead of the first look at US Q1 GDP at 12.30 GMT. The US dollar basket (DXY) has been boosted by renewed weakness in the Euro and the Japanese Yen, as investors move from lower-yielding to higher-yielding currencies, while safe-haven flows continue to benefit the greenback. The US growth release later in the session is expected to show a sharp slowdown from the robust Q4 figure of 6.9%. The markets are currently pricing in growth of just 1% for the first three months of this year, with the slowdown mainly due to a reduction in inventory accrual over the quarter. This release is unlikely to move the greenback, unless there is a large miss or beat, as the Fed believe that 2022 US growth will be robust enough to let them tighten monetary policy sharply without damaging the economy. The latest US Core PCE data – the Fed’s preferred inflation reading – is released on Friday and this may have more effect on the US dollar than today’s GDP data. For all market moving economic data and events, see the DailyFX Calendar. The ongoing US dollar rally has been aided by weakness across a range of G7 currencies including the Euro, the Japanese Yen, and the British Pound. The Euro continues to battle with lowly growth expectations, exacerbated by energy concerns, the British Pound is mired by weak economic data, while the Japanese Yen is in freefall as the BoJ continues with its ultra-loose monetary policy.   The US dollar continues to press higher and looks set to break above 103.96, the March 2020 high. Above here the US dollar would be back at levels last seen nearly two decades ago. The March resistance will likely hold in the short-term, especially with month-end portfolio rebalancing at the end of the week, but US dollar strength is set to continue in the months ahead. USDOLLAR (DXY) WEEKLY PRICE CHART – APRIL 28, 2022 {{THE_FUNDAMENTALS_OF_BREAKOUT_TRADING}} What is your view on the US Dollar – bullish or bearish?   Apr 28, 2022 | DailyFX Nick Cawley, Strategist
    • While Tesla has nothing directly to do with Elon Musk buying Twitter - TSLA stock closed down 12% on news that Musk may have to sell stock and use other holdings to stand against the loan to finalise the purchase of the social media giant.        
  • Create New...